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Macys, Cincinnati, OH

Scrum Master/ Business System Analyst Oct-2015 – Till date

Macys is part of the Cincinnati-based Federated Department Stores, and is the leading department store with

over 160 locations in the west, which include full-line department stores, focused men's, women's and home

stores, and furniture galleries. Closely integrated with the stores is the macys.com e-commerce site.

Project Description: E-commerce & Web Analytics Implementation: Macys operates general merchandise

stores in the United States. The company distributes its merchandise through a network of distribution centers,

as well as third parties and direct shipping from vendors. It provides general merchandise through its Store,

Website and mobile application- macys.com.

Responsibilities:

 Communicated with the stakeholders to understand the scope of the project, gathered and documented

the requirements.

 Interviewed the SME’s and carefully recorded the requirements by asking detailed questions and

documented all the requirements so that they could be understood by both business people and

technical teams.

 Created the user requirement specifications and helped convert them to functional requirements,

business case and glossary.

 Identified and defined actors, and grouped them into UML Use-Case, Activity and Sequence diagrams in

MS Visio.

 Handle two different scrum teams working on a common set of requirements for the next-generation

UI.

 Designed and developed RMA (Return Merchandise Authorization) Fraud Detection Reports in OBIEE

using data from different database for Customer Care Center department

 Conducted User Acceptance Testing by assisting with Test cases and plans.

 Held walkthroughs with the developers and QA teams in order to communicate enhancement requests

and to answer and clear all their queries.

 Rendered hands-on supervision and mentorship to a team which was entirely new to Agile Scrum

methodology.

 Used Test Director to manage and track defects, prioritized defects with each build and made sure that

they were communicated to the appropriate teams.

 Maintained requirements traceability in order to keep all the teams up-to- date with the progress of the

project.

 Initiating and leading meetings to coordinate workshops gather and document requirements.



 Ensure meetings remain on task and any necessary decisions are made, able to ask the right questions

to guide discussions, ensuring desired outcomes.

 Successfully overcame the challenges of working with an off-shore scrum team for the first time.

 Created test cases for System Testing (Development Environment), Integration Testing (UAT) and

Production (Post Implementation Review) in Agile environment.

 Worked as a Business Analyst in implementation of security login authentication and authorization, and

application upgrades on 17 on-line self-service e-commerce, B2B, and B2C e-commerce financial

applications.

 Performed data validation and Vendor and Merchandise hierarchy utilizing SQL queries.

 Completed manual data validation of attribute mapping on the EPH, attribute to conversion database

mapping, and Merchandise Hierarchy node metadata in the Development environment of STEP

Workbench Item Entry system.

 Collaborate with external BAs to develop portals into external company web sites, enhance existing

applications and processes and retire obsolete or redundant processes.

 Streamline user interfaces, created and updated Wireframes, enable users and update overall look and

appeal to web sites.

 Responsible for gaining a good understanding of user needs and accurately representing them in a well-

documented software functional specifications document.

 Prepared the customized report according to client requirement using SQL

 Performed data analysis to find useful data required by the marketing team to increase the sale.

 Worked with QA team for creating test plans, test scripts and participated.

 Involved in developing Test plan and Test cases based on Use cases and Functional Specifications

Documented, reviewed, and verified testing procedures for compliance to Interface Quality Assurance

and Development standards and policies

Environment: Agile -Scrum, UML, MS Excel, PowerPoint, MS Project, VB Script ,MS Visio,