Candidate's Professional Experience Summary
- 10 years of professional experience managing IT Projects in the field of Project Management, Business Analysis, and Content Management in E-Commerce, Telecommunication, Marketing, Financial, Tooling and Machinery Industries.
- Provided project management support for integrating the global sales reporting applications for a major reputed client.
- Coordinated and performed requirements elicitation, process tailoring, wireframe development, architecture development, configuration management, quality audits, and testing activities with an onsite and offshore combined team.
- A strong exponent of the Project Management Body of Knowledge (PMBOK) principles and ITIL best practices.
- Strong customer facing skills due to frontline customer facing roles for 7+ years.
- Performed Project monitoring and control, managed issues, risks, action items, and prepared reports for senior management review.
- Proficient in utilizing Project Management tools to develop SOWs, RFPs, RFQs, Project plans, Project schedules, resource planning and management, cost-benefit analysis, budgeting, Project kickoff meetings, status meetings, and timeline management.
- Proven experience in drafting detailed Product Requirement Documents (PRD), Business Cases, Use Cases, Proposals and Return on Investment (ROI) templates.
- Experience in mapping UML diagrams for data flows, system diagrams, process flow diagrams, Activity diagrams, Sequence diagrams using Microsoft Visio
- Strong understanding and working knowledge of E-Commerce Operations, Content Management, Website Administration and Maintenance.
- Managing multiple web projects at a time and able to communicate exceedingly well with clients/vendors and met deadlines.
- Gathering business requirements and writing technical specifications.
- Analyzing quarterly business performance and updating supplemental specifications.
- Generating custom reports and delivering insights to stakeholders and executives.
- Monitoring data quality in analytics tools and raising key issues to the team.
- Analyzing large amount of Data and performing various operations like Data Cleansing, Data Warehousing, Data Mining and Migration of Data.
- Exceptional ability to multi-task with attention to detail.
- Strong interpersonal skills, excellent analytical & problem solving skills. Adapt learning new technologies and always ready to take initiatives.