Professional experience:
Client: CITI Bank,
Location: Long Island, NY Mar ‘15 – Till Date
Role: Sr. Business Analyst
Description: Subject Matter Expert Expert for Citi Taleo Recruitment Management System (50,000 global users). My role was in design, development, testing and implementation of RMS system enhancements in accordance with the business criteria.
Responsibilities:
- Lead requirements review sessions, write detailed specifications requirements.
- conduct field mapping to integrate Taleo and WCN Campus Applicant Tracking System (ATS)
- Conduct Systems Integration Testing (SIT) and train users in User Acceptance Testing (UAT) to identify usability defects
- Contact for Taleo end-user training issues and Tier 2 End User Support
- Log service requests (SRs) and work with Oracle to achieve resolution
- Plan and execute HR initiatives supporting business needs, in partnership with HR Leadership
- Provide BAU support in researching and resolving system issues for WCN Integration, Taleo RMS, Taleo Onboarding and Online Forms system
- Maintain Offer Letter Contracts in Taleo RMS
- SME for Online Forms Offer Letters System and HR Benefits.
- Identified and analyzed system requirements and defines project scope, requirements, and deliverables.
- Scheduled and conducted JAD (Joint Application Development) sessions for analyzing and documenting requirements.
- Created templates for BRD (Business Requirements Document), FRD (Functional Requirements Document), TRD (Technical Requirements Document), and business process mapping documents, the Business Glossary, Actors Catalog and Data Dictionary to facilitate the other teams in understanding client business areas.
- Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the Software Development Life Cycle.
- Extensively used Microsoft SQL to query databases, analyze data to document current requirements and to produce requirements in several stages to data onboarding such as cleansing, staging, modelling, creating dimensions along with other non-functional and security requirements related to the data warehouse.
- Carried out AS-IS and TO-BE Analysis to showcase the improvements in business processes.
- Followed the UML based Methods using Rational Rose to create Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.
- Used Requisite pro and DOORS (ClearTrace, Telelogic) to input all the data elements, Use cases, and UI specifications.
- Set up Agile Workshops and training, produced product backlogs system application specific and trained cross functional teams on Agile specifics such as User Stories, story sizing, Sprint Cycles, release burn downs charts.
- Involved in project status meetings, QA review meeting, and Defect Status Meeting.
- Prepared Test Strategy and Test plan documents.
- Worked on Test Data Setup, created data as per test case requirements.
- Interacted with Business Partners in Reviews and User Acceptance Testing.
- Created and Reporting Bugs, involved in every phase of Bug Life Cycle.
- Escalation of Critical problems / issues during Testing and reporting them in JIRA.
- Compiled project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems.
Environment: Microsoft Office Suite, MS Visio, PL/SQL, JSP, Oracle 10g, J2E, HP Quality Center, Agile (Scrum), SharePoint.
Client: Wells Fargo,
Location: NC Nov ‘13 – Mar ‘15
Role: Business Systems Analyst