PROFESSIONAL SUMMARY:
A certified Salesforce.com consultant with in-depth knowledge of experience in Salesforce.com CRM. Over 10+ Years of IT experience with around 5+ years of experience in the Salesforce.com CRM Platform as Salesforce Lead Developer, Support Specialist & Salesforce Administrator and 5 years of experience with Lotus Notes and Visual Basic technologies. Domain expert in the Financial & Banking, Insurance and Automotive domains.
- Strong IT experience in Software Development that includes all phases of Requirement Analysis, Design, Development, UAT and maintenance of Product / business applications including Cloud Based, Web Applications, Windows Applications, Web Services, Windows Services, Client-Server applications.
- Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center, Chatter & App-exchange applications.
- Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL
- Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
- Extensive experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships.
- Worked on integration projects Informatica Cloud and ETL (Data Stage).
- Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
- Experience in migrating data from legacy systems to Salesforce using Apex Data Loader.
- Hands on experience with Apex Language, Apex Trigger, Apex Class , Apex Test Methods , Apex Web Service, Visualforce Pages, Visualforce Components & Controllers
- Configured and maintained user security permissions in compliance with organizational needs
- Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP
- Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
- Strong knowledge & experience working in teams implementing Agile Methodologies.
- Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.